Q:           Where can I get more details?

A:           Check out our specification first, and come back here if necessary.  Look for the View Specification Sheet button and the Operating Manual buttons above.  You can always contact us if you have questions not answered nor covered below.

 

Q:           What type of batteries can these units recharge?

A:           These chargers are designed to recharge deep-cycle lead-acid batteries. FLA (flooded lead-acid) batteries as well as AGM (absorbent glass mat) or GEL batteries can be recharged.

 

Q:           What battery size/capacity can this charger recharge?

A:           This charger can recharge a range of battery capacities.   An ideal battery size is 250Ah (C20) / 200Ah (C5).  The suggested range is between 210 – 310Ah (C20) / 175-275Ah (C5).

 

Q:           My batteries only have a CCA rating, nothing that says C20 or C5 capacity.  How do I know if this charger can charge my batteries?

A:           Usually, batteries with only a CCA rating are starting/lighting/ignition batteries.  These are not deep cycle batteries so unfortunately our standard charger is not suitable for this battery type.

 

Q:           How do I change the charger to suit another battery type?

A:           You can only charge deep cycle FLA / AGM or GEL batteries.  For other applications, including lithium and LiFePO4 – please contact us.

 

Q:           The charger comes with a default setting for flooded lead-acid batteries.  How do I change the battery type setting?

A:           The charger has 5 different charging profiles available to charge different lead-acid batteries.  Each charger ships with an infrared programmer to select the different profiles.  Clear instructions are in the Owners Manual.

 

Q:           I don’t know which battery type setting to use with my lead-acid batteries.  What do I do?

A:           Contact us with the battery brand, model/code, rated capacity and application and we will give you our recommendation.

 

Q:           What is the small cable coming off the charger with the black/yellow connector used for?

A:           This cable is connected to an internal normally closed (N/C) relay.  This can be used with the long mating cable assembly supplied if you are using the charger onboard and connected to a machine.  It is a watertight connector.   The function of the relay is sometimes called an interlock.   If you do not need the inhibit connection, you can simply attach the black mating connector included with your charger to blank it off.  You might choose to wrap and tie up the cable if it is not needed.

 

Q:           Can I order with a different colour DC connector?

A:           No, we follow the recommendations for voltage colour coding to prevent a mismatch of charger to battery pack.  It is very easy however to obtain and swap the DC connector connected to your battery pack

 

Q:           Why is there a thermal sensor?

A:           Charging voltages needs to be adjusted in cases where the batteries are placed in hot or cold environments to prevent over or under charging.  If the ambient air is near 25 deg. C then it has little effect.  If however you are charging in very warm or cold climates or areas it can have an important effect on proper recharging.

 

Q:           Where should I place the thermal sensor?

A:           The thermal sensor is to measure the ambient temperature in the area where the batteries are being charged.  The thermal sensor should be placed away from the charger housing and out of the cooling fan exhaust flow.  Do not place on the battery case as the batteries warm during the charging process.

 

Q:           The DC cables are too long for my application.  Can I shorten them?

A:           We do not recommend shortening the DC cables as the voltage output is calibrated for use as supplied.